WARRANTY
10 YEAR LIMITED WARRANTY
Cold Harbour Supply Inc. warrants all Cold Harbour Supply branded night vision devices and systems for a period of ten (10) years from the date of shipment and guarantees the product to be free from manufacturing defects in material and workmanship under normal use. This warranty is transferrable but the warranty duration is valid from the date the device was originally sold to the original purchaser. Each system is individually serial numbered and each component is tracked.
In the event that a defect covered by this warranty occurs, Cold Harbour Supply Inc, at its discretion, will either repair or replace the product with an equivalent or better. Such action on the part of Cold Harbour Supply Inc. shall be the full extent of the company’s liability, and the customer’s sole and exclusive remedy.
The user is responsible for mailing their product to Cold Harbour Supply Inc. and assumes all liabilities in product safety and transit. The customer is responsible for return shipping charges unless otherwise stated.
This warranty does not cover:
- Products that were used in other than normal and customary manner.
- Products that were misused.
- Products that were altered, modified, or repaired by the customer or a party other than Cold Harbour Supply Inc.
- Products that were discontinued by the manufacturer and either parts or replacement units are not available due to reasons beyond the control of Cold Harbour Supply Inc.
- Products using Argus housings (BNVD-1431 MK1 and MK2)
- Damage, defects, or failures resulting from use that would be construed by any reasonable person as normal and expected “wear and tear.”
Cold Harbour Supply Inc. shall not be responsible for any defects or damage that in the company’s opinion, resulted from the mishandling, abuse, misuse, improper storage, or improper operation, including use in conjunction with equipment which is electrically or mechanically incompatible with or of inferior quality to the product, as well as failure to maintain the environmental conditions specified by the manufacturer. This includes using rechargeable batteries, storing the product with batteries installed, or battery compartment corrosion due to faulty battery. Warranty claims falling outside of the scope of these written warranty terms may incur repair, labor, and shipping fees charged to the customer.
Customer is hereby notified that operation of the equipment during daylight or under excessive light conditions may permanently damage the image intensifier tube. While all modern image intensification tubes are auto-gated, they are not able to withstand exposure to constant light including, but not limited to, light sources, weapon sights, laser radiation. Auto-gated Image Intensifier Tubes are designed to stand up to nighttime battlefield light conditions, but prolonged exposure to any light source will still cause damage. If during the warranty claim process, it is determined that the cause for the damage is prolonged excessive lighting conditions, then the warranty is considered null and void.
No other warranties except for this one apply to this product, including, but not limited to written, oral, statutory, expressed or implied, including any implied warranty or merchantability or fitness for particular purpose, shall apply.